HomeHomeSupportSupportTell My FriendTell My FriendProblem using DNN 6.01.02Problem using DNN 6.01.02
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1/5/2012 12:14 AM
 
This seems to be a common problem among many of your modules using DNN 6.01.02 where popup dialog is behind the shadow and functionality of the popup can't be accessed.  A Z-Index problem?
In this case when trying to change an image using the 'Look and Feel' configuration item, the file manager cannot be accessed as it is behind the modal shadow.

In this case I'm trying to use TellMyFriends 45.06.03.
 
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1/5/2012 1:04 AM
 
We have just checked exactly what you describe on DNN 6.1.2 using the Dark Knight default skin for both on page and page editing. The file menu works fine, and lands on top.

We suspect it is an issue with your skin and our module. Can we have a host log in and URL so we can take a look at what is causing your issue. Please use the contact us page, and make reference to the URL of this thread. 
 
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1/5/2012 1:06 AM
 
It has also occurred to us that you may not be using the latest version of our module. Please make sure that you have updated to our latest build, just in case you have something old. 
 
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1/5/2012 10:23 AM
 
I am using the latest versions but to an extent you're right about the skin.  Not quite though, everything works fine with the Artisteer v3.1 skin that I'm using in Firefox 5.0.1 but not with IE9.  However, if I go back to the Dark Knight skin in IE9 things seem to work fine though the 'Please Wait' does seem to take a long time to disappear.  Also if I use the Artisteer skin but switch IE9 to Compatability Mode things work fine so it's a clash between the Artisteer skin and IE9.

One other question while you're looking at this.  How do I change the 'Email Page' to an image?  I can't find anywhere to do this.  I tried in languages but just broke the link on 'Email Page'.

I'll let you know when I've moved the website from my laptop to the web and will send the username and password via your Contact Us page unless you advise otherwise.

Regards
Taz

Regards
Taz
 
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1/5/2012 2:42 PM
 
I've just sent details of host access to my Daughter's website via your Contact Us email.  Let me know when you're finished looking please.  Remember that it's IE9 with the Artisteer skin that is the problem.
Taz
 
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1/6/2012 3:40 AM
 
Got it, and case opened. Thanks.
 
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